Frequently Asked Questions
Frequently Asked Questions
Are your watches good quality?
Yes — our watches are crafted with durable stainless steel and precision quartz movement, ensuring long-lasting performance and reliability.
Where do you ship from?
We ship directly from within South Africa 🇿🇦, ensuring faster delivery and no unexpected customs fees.
How long does delivery take?
Delivery typically takes 2–5 business days depending on your location. You’ll receive a tracking number once your order is dispatched.
Do the watches require charging?
No — our watches are powered by long-lasting button batteries, so there’s no need for charging.
Are the watches waterproof?
Our watches are water-resistant, meaning they can handle light splashes, but we don’t recommend swimming or showering with them.
Do the watches come in a box?
Yes — each watch comes in a premium package, perfect for gifting or personal use.
Can I return or exchange my watch?
Absolutely. We offer a hassle-free return policy. Contact us within the return period and we’ll assist you.
Is it safe to buy from your store?
Yes — we use secure payment gateways to ensure your personal and payment information is protected.
Will the watch fit my wrist?
Our watches are designed to fit most wrist sizes, with adjustable straps or removable links for the perfect fit.
How can I contact you?
You can reach us via email or through our contact page. We aim to respond within 24 hours.
Do you offer discounts or promotions?
Yes — we regularly run exclusive deals and special offers. Subscribe to stay updated.